
Frequently Answered Questions
We're dedicated to ensuring a smooth and transparent experience for both our potential and existing tenants. We understand that navigating the rental process can raise various questions, and we're here to provide clarity and assistance every step of the way.
This FAQ section is designed to address common queries you might have about renting a property managed by us. Whether you're curious about the application process, tenancy agreements, maintenance requests, or other tenancy-related concerns, we've compiled this comprehensive list of frequently asked questions to offer insights and guidance.
If you don't find the information you're seeking here, please don't hesitate to reach out to our friendly team directly. We're committed to delivering exceptional service and ensuring your renting experience with us is as convenient and enjoyable as possible.
You can apply for a rental property through our website by filling out the online application form. Alternatively, you can contact our office for assistance in the application process.
Generally, we require proof of identity (such as a passport or driver's license), proof of income (pay stubs, employment letter), proof of your right to live in the UK, credit reference and sometimes references from previous landlords.
Almost all of the properties that we manage are let unfurnished. This means that the property will have no furniture but will include fixed appliances, eg. boiler, cooker etc. If there is additional furniture included we will make that clear.
None of the properties that we manage include utilities in the rent.
Our standard tenancy agreements have a fixed period of six months. Occasionally we might offer longer agreements depending on the situation.
The tenancy agreement doesn't have a fixed end date. The terms of the tenancy remain in place until either the tenant or the landlord gives the other notice that the tenancy will end.
Our tenancy agreements set out a minumum notice period of ‘at least two months that must end on a rent day’. For example, if your rent date is 5th of each month:
- If you gave notice on 4th July then your tenancy would end on 5th September.
- If you gave notice on 10th July then your tenancy would end on 5th October.
Rent may only be increased at most once every twelve months. A minimum of two months notice is required. Rent increase policies vary based on individual properties. Generally, we aim to provide ample notice before any rent adjustments and adhere to legal regulations.